$89.99
In Bermuda, being a supervisor means more than just overseeing daily operations—it’s about leading with heart, guiding with purpose, and inspiring teams to deliver the island’s unforgettable hospitality. The Emerit Supervisor eLearning program equips current and aspiring leaders with the tools and knowledge to thrive in any tourism or hospitality setting.
Originally designed for the Canadian tourism sector, this program is based on Supervisor National Occupational Standards, developed in partnership with seasoned industry professionals. The skills and strategies taught are highly transferable—and align perfectly with the high expectations and vibrant culture of Bermuda’s world-renowned visitor experience.
Whether you’re leading a team at a beach resort in Southampton, a boutique hotel in Flatts Village, or a culinary crew on Front Street, this course helps you strengthen your leadership, boost team morale, and ensure exceptional guest experiences.
Upon completing all modules, you’ll earn a Certificate of Achievement, recognizing your commitment to excellence in tourism leadership.
The training is organized into eight key topics delivered through 17 focused modules. Participants can follow the full course in sequence or select the topics most relevant to their professional goals.
Topics include:
Introduction (1 module)
Developing Your Leadership (3 modules)
Ensuring Effective Communication (2 modules)
Managing Your Team (3 modules)
Promoting Diversity, Equity, and Inclusion (DEI) Principles (1 module)
Overseeing Finances (1 module)
Managing Operations (2 modules)
Compliance, Safety, and Security (2 modules)
Delivering Excellent Service (2 modules)
To get started or learn more, visit emerit.ca.
By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).
BTA+ delivers engaging, industry-focused training to inspire individuals, businesses, and partners in building a knowledgeable workforce and strengthening Bermuda’s status as a destination of choice.
5th Floor, 22 Church Street, Hamilton, HM11, Bermuda
