Get in touch

Whether you have questions about our courses, need support with the platform, or want to explore partnership opportunities, our team is ready to assist. Reach out today and let us help you take the next step in your tourism and hospitality journey.

Give us a call

1-441-296-9200

Send us an email

training@bermudatourism.com

Our schedule

Monday to Friday (9AM - 5PM)

Our location

 

Frequently Asked Questions

What is BTA+ and who is it for?

BTA+ is Bermuda Tourism Authority’s online learning platform designed for individuals, businesses, and stakeholders in Bermuda’s tourism and hospitality industry. It provides courses to upskill professionals and elevate service standards across the island.

BTA+ offers a mix of free and paid courses. General courses on the platform are typically free, while Gateway courses from third-party providers may have their own pricing. Course details will indicate any associated fees.

Simply sign up on the BTA+ platform, browse the course catalog, and enroll in the courses that interest you. You can access them anytime, anywhere, for flexible and convenient learning.

Absolutely! We welcome partnerships with businesses offering training or certifications in tourism and hospitality. Contact us to discuss how your program can be featured on our platform to benefit Bermuda’s workforce.

An LMS (Learning Management System) is a software application used to deliver, track, and manage training and education programs. It helps organizations streamline their training processes and provides learners with easy access to educational content.

Learning Portals are dedicated sections within our LMS designed specifically for individual organizations. Each Learning Portal provides a unique space where companies can host and manage their own training programs, tailored to their specific needs. This allows for a customized learning experience that aligns with the organization’s goals and requirements.

If you have any further questions about Learning Portals or need assistance setting one up, please contact us at training@bermudatourism.com.

Our LMS supports various content formats, including videos, PDFs, PowerPoint presentations, quizzes, and interactive modules. This allows for a diverse and engaging learning experience.

Yes, our LMS is mobile-friendly and can be accessed on any device with an internet connection, including smartphones and tablets.

If you experience any technical issues, please contact our support team at training@bermudatourism.com. Provide a detailed description of the problem, and our team will assist you as soon as possible.

Some course materials may be available for download. Check the course details or contact training@bermudatourism.com for information on downloadable content.

After completing a course, you will have the opportunity to provide feedback through a survey. Your feedback is valuable and helps us improve our training programs.