Reading Body Language as a Sales Tool

Master the art of nonverbal communication in sales. This online course teaches professionals in Bermuda how to read and use body language effectively to build trust, strengthen client relationships, and enhance sales success.

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Product description

Nonverbal communication plays a crucial role in sales. Your body language can reinforce your message and build trust—or it can create doubt and disconnect. Understanding how to read and use body language effectively is a powerful skill that enhances communication and helps build stronger client relationships.

This online course equips sales professionals in Bermuda with practical techniques to interpret body language cues, build rapport, and project confidence. Participants will learn to navigate the nuances of nonverbal communication, use space effectively in conversations, and align their body language with their sales approach for better results.

Session One: Course Overview

Session Two: Body Language

  • Making the Grade
  • Looking into Ourselves

Session Three: Give Me Some Space!

Session Four: What’s Your Face Saying?

  • Your Face is the Base
  • The Eyes Have It

Session Five: What’s Your Body Saying?

  • Speaking with your Hands
  • Getting a Leg Up
  • Tools of the Trade

Session Six: Pre-Assignment Review

Session Seven: Mirroring and Leading

  • Creating Relationships
  • Matching and Mirroring
  • Pacing and Leading

Session Eight: Monitoring Your Posture

Session Nine: Dressing Up

  • What Should I Wear?
  • Things to Consider

Session Ten: Shaking Hands

Session Eleven: How Are You Doing?

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

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