Session One: Course Overview

Session Two: Pre-Assignment Review

Session Three: What’s Your Type? How About Mine?

• Seeking Informatio
• What Does it Mean To Have a Number?
• Debrief
• Introversion/Extroversion Survey

Session Four: Understanding Leadership

• About Leadership
• Understanding Your Comfort Zone
• Managing Performance
• Servant Leadership
• Onboarding and Orientation

Session Five: Manage Your Time and Your Energy

Session Six: The Commitment Curve

• The Big Picture
• Stages of the Curve

Session Seven: Employee Development Models

• The Coaching Model
• The Dialogue Model
• I Messages
• The Consequences and Benefits Matrix

Session Eight: Dealing with Conflict and Difficult Issues

• Reflection
• Techniques for Resolving Conflict

Session Nine: What Successful Leaders Do

• Secrets to Success
• Making Connections
• Recommended Reading List
• Post-Course Assessment
• Pre- and Post-Assessment Answer Keys
• Personal Action Plan