Product description

In Bermuda, cleanliness is more than a standard—it’s a part of the warm welcome guests expect when they arrive. From boutique hotels in Hamilton to beachside resorts in Paget, housekeeping room attendants play a key role in creating memorable guest experiences. The Emerit Housekeeping Room Attendant eLearning program helps you gain the essential skills and knowledge to excel in this important role.

Developed by Tourism HR Canada, the course is built on Housekeeping Room Attendant National Occupational Standards, developed in consultation with hospitality experts. Though created for the Canadian tourism industry, the content aligns beautifully with Bermuda’s high expectations for service, cleanliness, and care.

Whether you’re preparing rooms for honeymooners at a cliffside inn or maintaining spotless common areas at a large resort, this course gives you the confidence and techniques to keep Bermuda shining.

Upon completing all modules, you’ll earn a Certificate of Achievement, recognizing your skills, professionalism, and readiness to contribute to Bermuda’s hospitality excellence.

This eLearning program features eight modules that guide learners through every step of housekeeping duties, from preparing for a shift to handling laundry and facility-wide cleaning. Learners can complete the entire course or focus on specific modules that match their learning goals.

Modules include:

  • Orientation

  • Guest Relations

  • Safety

  • Security

  • Organizing Your Shift

  • Cleaning Basics

  • Cleaning Guest Rooms

  • Cleaning Property Facilities and Laundry

To get started or learn more, visit emerit.ca.

By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).

Newest Courses