The Security eLearning module includes the skills and knowledge required to protect the privacy of guests, respond to suspicious or illegal activity on the property, provide security for guest rooms, manage keys to rooms and other parts of the property, handle discrepancies in guest rooms. Learners who complete the module will contribute to guest satisfaction by maintaining a secure and safe environment. Front Desk Agent: Security is one part of the Front Desk Agent – Emerit eLearning course. By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).