The Bermuda Tourism Authority (BTA) and The Bermudian magazine have introduced an exciting new initiative to honor outstanding service in Bermuda’s hospitality and tourism sector—the Bermuda Hospitality Service Standards Award. This prestigious award, now a dedicated division in the Best of Bermuda Awards, is designed to set new benchmarks for service excellence and recognize businesses that go above and beyond in delivering exceptional guest experiences.
For over three decades, The Bermudian magazine has celebrated the island’s best businesses and professionals through its annual Best of Bermuda Awards. Now, with the addition of the Bermuda Hospitality Service Standards Award, the focus expands to highlight businesses that excel in guest service, employee well-being, and online reputation.
Gabrielle Boyer, Editor of The Bermudian, expressed enthusiasm about the partnership, stating:
“Since 1991, we have recognized Bermuda’s most exceptional businesses and people. We are thrilled to join forces with the BTA to introduce this new hospitality division and celebrate those who make Bermuda’s service industry truly world-class.” BTA CEO Tracy Berkeley reinforced the importance of this initiative, emphasizing that it will help raise industry standards and enhance Bermuda’s global reputation.
“This award is more than recognition—it’s about setting measurable service benchmarks and inspiring businesses to continually elevate the guest experience,” she stated.
The Bermuda Hospitality Service Standards Award will be presented in three key categories:
🏆 Top Online Reputation in Hospitality & Tourism
Recognizing a business with a strong digital presence that effectively engages with customers across social media, review sites, and other online platforms.
🏆 Leading Employer in Hospitality & Tourism
Celebrating a company that prioritizes employee satisfaction, fosters a positive work environment, and demonstrates outstanding community involvement.
🏆 Best Customer Experience in Hospitality & Tourism
Awarded to a business that excels in guest satisfaction, providing exceptional service and top-tier hospitality experiences.
These awards aim to inspire excellence within Bermuda’s hospitality industry, enhancing visitor experiences and reinforcing the island’s reputation as a premier travel destination.
The Bermuda Tourism Authority’s Tourism Standards & Training Manager, Davida O’Brien, described the initiative as a game-changer for the industry, stating:
“This award reflects our unwavering commitment to service excellence, industry competitiveness, and the continued growth of Bermuda’s tourism sector. By recognizing those who set the standard, we encourage everyone to strive for the highest level of hospitality.”
Nominations and voting for the Bermuda Hospitality Service Standards Award are now open! Bermuda’s residents and visitors are invited to participate in selecting the businesses that best represent hospitality excellence.
📢 Vote Now: Best of Bermuda Awards 2024 – The Bermudian Magazine
As Bermuda continues to elevate its hospitality industry, this award serves as a beacon of excellence—showcasing the island’s dedication to providing world-class service and unforgettable guest experiences.
Let’s celebrate the businesses that make Bermuda one of the most welcoming destinations in the world! 🇧🇲✨
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