Bermuda’s reputation as a world-class destination relies on more than just its stunning pink sand beaches and crystal-clear waters—it’s built on the people who bring the island to life. From warm welcomes to exceptional service, it’s the workforce that defines a visitor’s experience. Recognizing the importance of empowering this workforce, the Bermuda Tourism Authority (BTA) launched BTA+, an online learning platform revolutionizing tourism education on the island.
BTA+ was created with a clear mission: to provide accessible, high-quality training tailored to Bermuda’s unique tourism landscape. Designed to meet the needs of modern learners, BTA+ combines interactive courses, expert insights, and practical applications to develop a knowledgeable, future-ready workforce.
Unlike traditional training methods, BTA+ embraces innovation. Learners can access the platform anytime, anywhere, ensuring that even the busiest professionals can upskill at their own pace. With courses ranging from Front Desk Agent essentials to advanced Supervisor Skills, BTA+ caters to every career stage, helping individuals and businesses thrive.
At the heart of BTA+ is a commitment to elevating Bermuda’s tourism standards. The platform doesn’t just teach skills; it fosters a culture of service excellence. By focusing on real-world scenarios and industry-specific knowledge, BTA+ equips learners to exceed guest expectations, creating memorable experiences that drive repeat visits and glowing reviews.
BTA+ also prioritizes collaboration and local identity. Many courses are designed by Bermudians, for Bermudians, ensuring the training reflects the island’s distinct character and charm. This approach nurtures pride in the workforce, turning employees into passionate ambassadors for Bermuda.
For tourism businesses, BTA+ is a game-changer. By offering a centralized platform for employee training, it simplifies the process of upskilling teams, enhancing service standards, and boosting operational efficiency. Leaders can trust that their staff are receiving consistent, top-tier training aligned with industry best practices.
For individuals, BTA+ is a gateway to opportunity. Whether someone is starting their career in hospitality or seeking to advance into leadership roles, the platform provides the tools and knowledge needed to achieve personal and professional growth. It’s an investment in a brighter future—not just for the learner but for Bermuda as a whole.
Tourism is at the heart of Bermuda’s economy, and its success depends on the people who make it all happen. With BTA+, the Bermuda Tourism Authority has created more than just a learning platform; it’s a catalyst for growth, excellence, and innovation. By empowering its workforce with skills, knowledge, and confidence, BTA+ is shaping the future of Bermuda’s tourism industry—one learner at a time.
Ready to elevate your career or business? Discover the transformative power of BTA+ and join us in redefining tourism excellence in Bermuda.
BTA+ delivers engaging, industry-focused training to inspire individuals, businesses, and partners in building a knowledgeable workforce and strengthening Bermuda’s status as a destination of choice.
5th Floor, 22 Church Street, Hamilton, HM11, Bermuda
